
Start with a clear “go” pile
Walk through the space before the truck arrives and decide what leaves. Put a note on anything that stays if the room is crowded. That small step protects family keepsakes, tenant property, tools, and fixtures from getting mixed into the load.
Describe the route, not only the items
A sofa on a driveway is a different job from a sofa in a third-floor room. Mention stairs, tight corners, elevators, gates, long carries, soft lawns, and limited parking. The crew can plan the right equipment and enough time.
Make the path safe
- Move vehicles away from the loading area.
- Secure pets and keep children out of the work zone.
- Clear loose rugs, cords, and small objects from the route.
- Point out fragile flooring, railings, or trim.
Keep special material separate
Paint, chemicals, fuel, medical waste, propane, and other restricted material should not be hidden inside boxes or bags. Ask where those items belong before pickup. Surprises slow the job and may require a separate disposal plan.
Be ready to approve the quote
An authorized person should be present or reachable. The crew reviews the load, confirms what is included, and explains the price before work starts.